At Prime Echelon, we aim to deliver your orders safely and on time. This Shipping Policy outlines our shipping process, timelines, and charges.
All orders are processed within 1–2 business days after confirmation. Orders are not processed on Sundays or public holidays.
Shipping charges are calculated based on product weight, location, and delivery partner rates. The final shipping cost will be displayed at checkout before payment.
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this to track your shipment in real-time.
If your order is delayed, lost, or damaged during transit, please contact us immediately. We will coordinate with the delivery partner to resolve the issue.
Please ensure that your shipping address is correct. Prime Echelon is not responsible for delays or losses due to incorrect or incomplete address details.
Shipping is available across most locations in India. However, delivery availability may vary depending on courier service coverage in your area.
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: April 2026